for Sandra Restaurant & Apartments
1. The following General Terms and Conditions apply to rental contracts for Sandra Restaurant & Apartments accommodation as well as to
further services and deliveries provided by Sandra Restaurant & Apartments for the client.
2. Subletting and re-letting of the rooms as well as the use for any other purpose than accommodation requires the consent of the apartments in writing.
3. Contrary Conditions of the client shall only apply prior to written agreement.
4. Conclusion of the Contract, Contracting Parties, Contract Liabilities
a) The contract becomes effective with the Sandra Restaurant & Apartments acceptance. The Sandra Restaurant & Apartments is free to confirm the booking of rooms in written form.
b) Contracting parties are the Sandra Restaurant & Apartments and the client. If a third party orders on account of the client the third party is jointly and severally liable with the client for all contract obligations provided the Sandra Restaurant & Apartments has an appropriate statement of the third party.
Claims for damage become statute-barred in five (5) years regardless knowledge. Reduction of limitation shall not apply to claims based on deliberate or gross breach of duty through the Sandra Restaurant & Apartments.
a) The Sandra Restaurant & Apartments is obliged to have the rooms ready for the client and to provide the service as contracted.
b) In order to use the room and additional services the client is obliged to pay the valid price respectively the price as contracted.
This also applies to services and expenses of the Sandra Restaurant & Apartments towards third arranged by the client.
c) The prices contracted include the legal value added tax. Provided, the time period between conclusion and performance of the contract exceeds four (4) months and the generally calculated price for Sandra Restaurant & Apartments services increase, the Sandra Restaurant & Apartments has the right to increase the contracted price adequately, however by 5% at the most.
d) The hotel reserves the right to adjust prices in case the client requires later amendments regarding the contracted number of rooms, hotel services or length of stay and the hotel agrees to it.
e) Invoices of the Sandra Restaurant & Apartments without settlement date are payable with no discount within ten (10) days of the invoice date if not contracted differently.
In case of delay of payment the Sandra Restaurant & Apartments has the right to charge penal interest.
The Sandra Restaurant & Apartments reserves the right to proof greater damage.
f) The Sandra Restaurant & Apartments reserves the right to charge an appropriate advance payment or bail upon conclusion of the contract or later with regard to legal terms. The amount of the advance payment and payment date must be contracted in writing.
g) The client is only entitled to offset or reduce a Sandra Restaurant & Apartments claim subject to an indisputable or legally valid claim.
1. Lunch sittings are staggered. Guests will be allocated a sitting time when they make their booking.
2. Bookings can be made by contacting Sandra Restaurant by email at email@example.com or by telephone on +385 98 916 8958.
3. All bookings require payment upfront. A credit or debit card number must be provided at the time of booking in order to secure the booking.
4. Any changes to a booking must be made at least 3 working days prior to the scheduled commencement, irrespective of the day for which a booking has been made. 5. Refunds will be issued if there is no event due to an early conclusion.
a) The client has the right to cancel the contract only prior to written consent of the Sandra Restaurant & Apartments.
In case this written consent is not available, the contracted price is to be paid even if the client does not use all
contracted services. This does not apply in case of violation of the Sandra Restaurant & Apartments obligation to consider the rights,
legal objects and interests of the client if it is no longer reasonable for the client to adhere to the contract or if the
client has any other legal or contractual right for cancellation.
b) If a cancellation date was contracted between the Sandra Restaurant & Apartments and the client in written form, the client has the right to cancel the contract until that date without causing demands for payment or claim for damages from the Sandra Restaurant & Apartments. The client's right of cancellation expires, if he does not exercise this right in writing towards the Sandra Restaurant & Apartments until the agreed date, provided the cancellation is not according to above.
c) If the client does not use all contracted rooms and the Sandra Restaurant & Apartments is able to sell the rooms otherwise, the Sandra Restaurant & Apartments has to credit the room rent and as well as other saved expenditures.
d) The Sandra Restaurant & Apartments has the right to charge a lump-sum for any damage caused and reimbursed by the client. Then the client is obliged to pay 90% for the room nights with or without breakfast, 70% for half-board and 60% for full board service of the contracted price. The client is free to proof that there is no damage or less than the amount required.
a) Provided the client's right to cancel the contract within a fixed time was contracted in writing,
the Sandra Restaurant & Apartments on her part has the right to cancel the contract if there are requests from other clients for the contracted rooms
and the client renounces his right to withdraw from the contract upon enquiry. Place of fulfillment and jurisdiction shall
be the domicile of the Sandra Restaurant & Apartments.
b) If a contracted advance payment is not made even after an appropriately extended deadline with a notice of rejection set by the Sandra Restaurant & Apartments, the Sandra Restaurant & Apartments has the right to withdraw from the contract.
c) In addition the Sandra Restaurant & Apartments has the right to cancel contract extraordinarily due to an objective justified reason, for example if force majeure or other circumstances beyond the control of the Sandra Restaurant & Apartments makes fulfillment of contract impossible - rooms are booked on misleading or false statements regarding the person or the purpose.
- the Sandra Restaurant & Apartments has reasonable grounds to assume that use of the Sandra Restaurant & Apartments services may endanger the hotel operation, the security or the image of the Sandra Restaurant & Apartments in public without being attributed to the territory and/or organization of the Sandra Restaurant & Apartments.
- there is a violation of the above mentioned rules and regulations.
d) Without delay the Sandra Restaurant & Apartments has to inform the client about the execution of the right of withdrawal.
e) Provided a rightful withdrawal from the contract the client is not entitled to claim damages.
a) The client cannot claim for the use of particular rooms.
b) Rooms booked are available to the client on the contracted arrival date from 2pm. The client cannot claim for earlier availability.
c) Rooms must be available to the hotel at 12:00 the latest on the contracted departure date. Afterwards the Sandra Restaurant & Apartments has the right to charge 50% of the best available public rate for the additional use of the room until 6 pm on top of the damage occurred. From 6pm 100% of the best available public rate is charged. Any contractual claims of the client are not justified by this. The client is free to proof the Sandra Restaurant & Apartments that no or considerable less damage occurred.
a) The Sandra Restaurant & Apartments is liable with due care and diligence of a prudent businessman for its contractual obligations.
The client has no right to claim for compensation.
This does not apply to damage due to injury of life, body or health, if the Sandra Restaurant & Apartments is responsible for the breach of duty, other damages based on deliberate or gross breach of duty of the Sandra Restaurant & Apartments and damages based on deliberate or negligent offence of contractual obligations of the Sandra Restaurant & Apartments.
A breach of duty of the Sandra Restaurant & Apartments is on par with a legal representative or a vicarious agent.
Should there be any disturbance or imperfection in service, the Sandra Restaurant & Apartments will resolve the matter upon knowledge or reproach by the client.
The client is obliged to make a reasonable contribution in order resolve the problem and to minimize the possible damage.
b) The Sandra Restaurant & Apartments is liable for tangible assets of the client according to legal requirements, which is up to hundred (100) times the amount of the room rate (1,000) € at the most, as well as for cash, securities and valuables up to € 800. Cash, securities and valuables can be deposited in the Sandra Restaurant & Apartments main safe or in-room safe up to a maximum value of 1,500 €. The Sandra Restaurant & Apartments advises to make use of this opportunity. Liability claims expire if the client does not bring an immediate charge to the Sandra Restaurant & Apartments upon knowledge of loss, destruction or damage. Regarding an extensive liability of the Sandra Restaurant & Apartments aforementioned No. 1 clause 1 to 4 apply accordingly.
c) A bailment contract does not materialize, even if the client uses a parking space in the Sandra Restaurant & Apartments garage or on the Sandra Restaurant & Apartments parking lot at no cost. The Sandra Restaurant & Apartments is not liable in case of loss or damage of motor vehicles and their contents parked or driven on the Sandra Restaurant & Apartments property, except in the case of intent or gross negligence. Regarding an extensive liability of the Sandra Restaurant & Apartments the aforementioned lit. A) clauses 2 to 4 apply accordingly. This also applies to vicarious agents of the Sandra Restaurant & Apartments.
d) Messages, correspondence and consignments for guests are handed with due care. The Sandra Restaurant & Apartments will take care of the delivery, storage and (if requested) forwarding at the client's costs. The client has no right to claim for compensation except in the case of intent or gross negligence.
a) Alterations or supplements to the contract, the acceptance of the order or the Terms and Conditions for Sandra Restaurant & Apartments must be in writing.
Unilateral alterations or supplements through the client are ineffective.
b) Place of fulfillment and payment is seat of the Sandra Restaurant & Apartments.
c) Exclusive place of jurisdiction is seat of the Sandra Restaurant & Apartments.
d) Should certain provisions of these General Terms and Conditions for Sandra Restaurant & Apartments become invalid or void, the effectiveness of the remaining provisions is not affected. Besides statutory provisions apply.
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Your use of third-party websites, including, without limitation, your submission of content to such websites, is at your own risk and subject to the terms and conditions of use for such website. Unless you have executed a written agreement with Sandra Restaurant & Apartments expressly permitting you to do so, you may link to the Site.
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computer code and associated documentation) found on or associated with the Site other than User Content (defined below), and may also include hypertext links to third party-owned web sites.
Not limited to the Site as a collective work, the design, structure arrangement and "look and feel" of the Sandra Restaurant & Apartments Content.
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Nothing contained in these Terms & Conditions shall be deemed to grant to you or any other user any rights, title, or interest in or to any copyright,
trademark, or other proprietary right of ours or any of our licensors.
Without limiting the generality of any other provisions of these Terms & Conditions, you may not post, upload, or transmit any User Content that: is offensive, threatening, illegal, harmful, tortuous, abusive, defamatory, obscene, vulgar, hateful, that infringes any third party right, or is otherwise objectionable; promotes illegal activities or conduct that is offensive, threatening, harmful, tortuous, abusive, defamatory, obscene, vulgar, hateful, or is otherwise unlawful; is false, misleading, or defamatory; is protected by copyright, trade secret, or subject to any other third party intellectual property rights or privacy rights unless you are the owner of such rights or you have the express permission from the rightful owner of such rights to upload, post, or submit such content and to grant us all the rights granted herein; provides personal data such as telephone numbers, home or e-mail addresses, full names or last names unless you have the explicit permission of the subject of such personal data (including any photos of any children under the age of 13 without the express permission of the child's parent or guardian); involves the transmission of unsolicited mass mail, spam, junk mail, or otherwise interferes with other users' enjoyment of the Site; falsely states or implies that such content is sponsored or endorsed by us or our affiliates; contains restricted or password-only access pages or hidden pages or images; involves commercial activities or sales without our express prior written consent; or involves sending or otherwise making available any material that contains viruses, Trojan horses, worms, time bombs, or any other similar software that may damage the operation of Sandra Restaurant & Apartments or any third party web provider's servers, computers, or networks. We assume no responsibility for monitoring any of the User Content and have no obligation to review the User Content. In addition, we do not guarantee the accuracy, integrity, or quality of the User Content. Nonetheless, we reserve the right, at all times and for any reason whatsoever, to edit or remove any User Content, as well as selectively publish certain User Content (such as positive User Content).
The foregoing provisions apply equally to and are for the benefit of Sandra Restaurant & Apartments, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
These Terms & Conditions will be governed by and construed in accordance with the internal laws of the Republic of Croatia, without regard to its conflicts of law provisions. You agree to the personal jurisdiction by and venue in the Pula's states Magistrates' Court, and waive any objection to such jurisdiction or venue. Although the Site may be accessible worldwide, we make no representation that materials on the Site are appropriate or available for use in locations outside the EU, and accessing the Site from territories where its use is illegal is prohibited.
The section headings used herein are for convenience only and shall be of no legal force or effect. If any provision of this Agreement is held invalid by a court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions contained in this Agreement and the remaining portions of this Agreement shall continue in full force and effect.
We do not share sensitive information from our clients. We may collect emails, addresses, names and surnames or telephone number for your booking and we won't sell it to advertisers or other third-parties. Sandra Restaurant & Apartments will treat as confidential all information submitted by you, customers or other visitors to the Site.
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